Our September Member of the Month is Kim Alfonso, co-founder and Chief Executive Officer of Results One LLC, a full-service management consulting, training, and digital accessibility testing firm.
Kim is currently a board member of the Greater Washington Black Chamber of Commerce, Chair of the Engagement Advisory Board for Washington Gas, and serves on the DC Water Business Diversity and Inclusion Advisory Council and the Leadership Council for the National Small Business Association and the DC Women's Business Center Advisory Board. Kim joined IWF-DC in 2025.
Q&A with Kim
Q: Tell us about you. Where do you work?
I am a proud Native Washingtonian and the Co-Founder and CEO of Results One LLC, a certified woman-, minority- and disability-owned small business based in the Washington, D.C. metropolitan area. With more than 20 years of experience in disability inclusion and digital accessibility, I work with government agencies, nonprofits, educational institutions and private-sector organizations to create inclusive digital experiences for everyone.
Results One LLC specializes in website accessibility testing, document remediation, accessibility training, Section 508 compliance, WCAG conformance and VPAT/Accessibility Conformance Report (ACR) development. Our mission is to help organizations remove barriers so people with disabilities have equal access to information, services and opportunities.
My passion for accessibility is deeply personal. As the mother of a daughter who is legally blind, I have experienced firsthand the challenges and triumphs of navigating education, employment, healthcare, and everyday life through the lens of disability. Those experiences inspired me to write my first book, Off on a Journey Few Understand: Raising a Child with a Disability, which shares our family's journey and offers encouragement, practical guidance, and hope to parents, caregivers and anyone seeking a deeper understanding of the disability experience.
Beyond my work, I enjoy mentoring entrepreneurs, serving on nonprofit and community boards and helping organizations build more inclusive workplaces and digital experiences. Whether through my business, community service, or my writing, my goal is to create a world where everyone has the opportunity to participate, contribute and thrive.
Q: How long have you been an IWF member and have you been an IWF member in another chapter?
I have been a member of IWF since 2025 and am proud to be part of the DC chapter. I have not been a member of another IWF chapter, and I value the opportunity to learn from and collaborate with such an accomplished network of women leaders who are making a difference in their professions and communities.
Q: How did you first get started in your field, and what--if anything--surprised you about the path you ultimately took?
I never expected my career to center on disability inclusion and accessibility. More than two decades ago, when my daughter was born with a rare eye condition that left her legally blind, my family's life changed overnight. Like many parents, I suddenly found myself learning an entirely new world--navigating healthcare, education, advocacy and the countless barriers that people with disabilities encounter every day.
What began as a deeply personal journey evolved into a professional calling. I realized that accessibility is about far more than compliance; it is about dignity, independence, opportunity and ensuring that everyone has equal access to information and services. That realization inspired me to dedicate my career to helping organizations create inclusive environments where people with disabilities can fully participate.
One of the biggest surprises has been seeing how my personal experience has become my greatest professional strength. I never imagined that raising my daughter would lead me to build a company focused on digital accessibility, advise government agencies and organizations across the country or write my first book, Off on a Journey Few Understand: Raising a Child with a Disability. Looking back, every challenge became an opportunity to learn, advocate, and help others. Today, I consider it a privilege to use both my lived experience and professional expertise to create a more inclusive world where everyone is truly "ALL IN."
Q: Looking back, what moment or decision most shaped the direction of your career?
The moment that most shaped the direction of my career was the birth of my daughter. When she was born with a rare eye condition that left her a braille reader and cane traveler, I was introduced to a world I knew very little about. I quickly learned that many of the greatest barriers people with disabilities face are not their disabilities themselves, but the inaccessible systems, technologies and environments that surround them.
That experience transformed both my personal and professional life. It inspired me to devote my career to advancing disability inclusion and accessibility, first through nonprofit leadership and board involvement and later by co-founding Results One LLC. Throughout my career, I have had the privilege of helping government agencies, educational institutions, nonprofits and businesses make their websites, digital documents and technology more accessible to everyone.
Q: What advice would you give to women earlier in their careers that you wish you had received sooner?
One of the most important pieces of advice I would give to women early in their careers is to intentionally build a network of mentors--and sponsors. Mentors provide guidance, share their experiences and help you navigate challenges. Sponsors go a step further by advocating for you, opening doors and recommending you for opportunities when you're not in the room. Both are invaluable.
I also wish someone had told me that you don't have to have every qualification before saying "yes" to a new opportunity. Too often, women wait until they feel completely ready, while others are willing to learn as they go. Believe in your abilities, embrace lifelong learning, and don't be afraid to step outside your comfort zone.
Finally, remember that success is not achieved alone. Seek out relationships with people who will challenge you, encourage you and celebrate your growth. As your career progresses, pay it forward by becoming a mentor yourself. Some of the most rewarding moments in my career. have come from helping others discover their potential and achieve their goals. We rise higher when we lift one another.
Q: Is there a skill you're still working on or something you are learning right now?
One thing I'm learning right now is how to play Mahjong. I've always enjoyed games that combine strategy, problem-solving and social connection, and Mahjong certainly does all three. While there's definitely a learning curve, I'm enjoying the challenge of recognizing patterns, thinking several moves ahead and learning from more experienced players. It's also a good reminder that learning doesn't stop, no matter where you are in your career or life.
Q: What is a word that guides you these days?
Purpose and Faith.
Purpose reminds me to focus on work that creates meaningful change and helps build a more inclusive world. Faith gives me the strength to persevere through challenges, trust the journey even when the path isn't clear and remain grateful for every opportunity to serve others.
I've learned that some of life's greatest blessings come from experiences we never would have chosen. My faith has sustained me through those moments, while my sense of purpose has transformed them into opportunities to advocate, lead and make a difference.
Together, purpose and faith keep me grounded, guide my decisions and remind me to approach each day with compassion, resilience and hope.
Kim is currently a board member of the Greater Washington Black Chamber of Commerce, Chair of the Engagement Advisory Board for Washington Gas, and serves on the DC Water Business Diversity and Inclusion Advisory Council and the Leadership Council for the National Small Business Association and the DC Women's Business Center Advisory Board. Kim joined IWF-DC in 2025.
Q&A with Kim
Q: Tell us about you. Where do you work?
I am a proud Native Washingtonian and the Co-Founder and CEO of Results One LLC, a certified woman-, minority- and disability-owned small business based in the Washington, D.C. metropolitan area. With more than 20 years of experience in disability inclusion and digital accessibility, I work with government agencies, nonprofits, educational institutions and private-sector organizations to create inclusive digital experiences for everyone.
Results One LLC specializes in website accessibility testing, document remediation, accessibility training, Section 508 compliance, WCAG conformance and VPAT/Accessibility Conformance Report (ACR) development. Our mission is to help organizations remove barriers so people with disabilities have equal access to information, services and opportunities.
My passion for accessibility is deeply personal. As the mother of a daughter who is legally blind, I have experienced firsthand the challenges and triumphs of navigating education, employment, healthcare, and everyday life through the lens of disability. Those experiences inspired me to write my first book, Off on a Journey Few Understand: Raising a Child with a Disability, which shares our family's journey and offers encouragement, practical guidance, and hope to parents, caregivers and anyone seeking a deeper understanding of the disability experience.
Beyond my work, I enjoy mentoring entrepreneurs, serving on nonprofit and community boards and helping organizations build more inclusive workplaces and digital experiences. Whether through my business, community service, or my writing, my goal is to create a world where everyone has the opportunity to participate, contribute and thrive.
Q: How long have you been an IWF member and have you been an IWF member in another chapter?
I have been a member of IWF since 2025 and am proud to be part of the DC chapter. I have not been a member of another IWF chapter, and I value the opportunity to learn from and collaborate with such an accomplished network of women leaders who are making a difference in their professions and communities.
Q: How did you first get started in your field, and what--if anything--surprised you about the path you ultimately took?
I never expected my career to center on disability inclusion and accessibility. More than two decades ago, when my daughter was born with a rare eye condition that left her legally blind, my family's life changed overnight. Like many parents, I suddenly found myself learning an entirely new world--navigating healthcare, education, advocacy and the countless barriers that people with disabilities encounter every day.
What began as a deeply personal journey evolved into a professional calling. I realized that accessibility is about far more than compliance; it is about dignity, independence, opportunity and ensuring that everyone has equal access to information and services. That realization inspired me to dedicate my career to helping organizations create inclusive environments where people with disabilities can fully participate.
One of the biggest surprises has been seeing how my personal experience has become my greatest professional strength. I never imagined that raising my daughter would lead me to build a company focused on digital accessibility, advise government agencies and organizations across the country or write my first book, Off on a Journey Few Understand: Raising a Child with a Disability. Looking back, every challenge became an opportunity to learn, advocate, and help others. Today, I consider it a privilege to use both my lived experience and professional expertise to create a more inclusive world where everyone is truly "ALL IN."
Q: Looking back, what moment or decision most shaped the direction of your career?
The moment that most shaped the direction of my career was the birth of my daughter. When she was born with a rare eye condition that left her a braille reader and cane traveler, I was introduced to a world I knew very little about. I quickly learned that many of the greatest barriers people with disabilities face are not their disabilities themselves, but the inaccessible systems, technologies and environments that surround them.
That experience transformed both my personal and professional life. It inspired me to devote my career to advancing disability inclusion and accessibility, first through nonprofit leadership and board involvement and later by co-founding Results One LLC. Throughout my career, I have had the privilege of helping government agencies, educational institutions, nonprofits and businesses make their websites, digital documents and technology more accessible to everyone.
Q: What advice would you give to women earlier in their careers that you wish you had received sooner?
One of the most important pieces of advice I would give to women early in their careers is to intentionally build a network of mentors--and sponsors. Mentors provide guidance, share their experiences and help you navigate challenges. Sponsors go a step further by advocating for you, opening doors and recommending you for opportunities when you're not in the room. Both are invaluable.
I also wish someone had told me that you don't have to have every qualification before saying "yes" to a new opportunity. Too often, women wait until they feel completely ready, while others are willing to learn as they go. Believe in your abilities, embrace lifelong learning, and don't be afraid to step outside your comfort zone.
Finally, remember that success is not achieved alone. Seek out relationships with people who will challenge you, encourage you and celebrate your growth. As your career progresses, pay it forward by becoming a mentor yourself. Some of the most rewarding moments in my career. have come from helping others discover their potential and achieve their goals. We rise higher when we lift one another.
Q: Is there a skill you're still working on or something you are learning right now?
One thing I'm learning right now is how to play Mahjong. I've always enjoyed games that combine strategy, problem-solving and social connection, and Mahjong certainly does all three. While there's definitely a learning curve, I'm enjoying the challenge of recognizing patterns, thinking several moves ahead and learning from more experienced players. It's also a good reminder that learning doesn't stop, no matter where you are in your career or life.
Q: What is a word that guides you these days?
Purpose and Faith.
Purpose reminds me to focus on work that creates meaningful change and helps build a more inclusive world. Faith gives me the strength to persevere through challenges, trust the journey even when the path isn't clear and remain grateful for every opportunity to serve others.
I've learned that some of life's greatest blessings come from experiences we never would have chosen. My faith has sustained me through those moments, while my sense of purpose has transformed them into opportunities to advocate, lead and make a difference.
Together, purpose and faith keep me grounded, guide my decisions and remind me to approach each day with compassion, resilience and hope.